FAQs for our Bus hire Services
Welcome to the FAQ section of Londoner Buses. Here, we’ve compiled a list of frequently asked questions to provide you with quick and comprehensive answers about our services.
Whether you’re planning your next journey, curious about our ticketing system, or need information on accessibility, we aim to address all your queries.
If you don’t find the answer you’re looking for, please don’t hesitate to contact our customer service team for further assistance.
Our tours operate daily from 9:00 AM to 6:00 PM. Specific tour times can be found on our website or by contacting our customer service team.
We strive to make our tours accessible for everyone. Our Routemaster buses have been adapted to accommodate passengers with limited mobility. Please contact us in advance to discuss your specific needs.
Unfortunately, due to space constraints, we cannot accommodate bicycles or scooters on our tour buses. We recommend using local bike storage facilities before joining our tours.
Yes, we offer special discounts for students and group bookings. Please visit our website or contact customer service for more details on eligibility and how to apply for these discounts.
Pets are not allowed on our tour buses, with the exception of guide dogs and assistance animals, which are welcome at all times.
Passenger safety and hygiene are our top priorities. Our buses are regularly cleaned and sanitised, and we have installed hand sanitiser dispensers on all buses. We also encourage passengers to follow safety guidelines and wear masks while on board.